Monday 10 December 2012

CONFIDENCE


Road to confidence...
Be a DIFFERENT PERSON...!!!

What is Softskill? 

The character traits and interpersonal skills that characterize a person's relationships with other people. In the workplace, soft skills are considered a complement to hard skills, which refer to a person's knowledge and occupational skills. Sociologists may use the term soft skills to describe a person's "EQ" or " Emotional Intelligence Quotient" (as opposed to "IQ").

Some of us might be curious to realize what exactly soft skills is. We could say that soft skills refers to personality traits, social graces, facility with language, personal habits, friendliness, and optimism that mark people to varying degrees. Soft skills complement hard skills, which are the technical requirements of a job. It can also be an important part of the success of an organization, especially if the organisation is dealing with customers face to face.


Personal Qualities:

  • responsibility,
  • self-esteem,
  • sociabilty,
  • self-management,
  • integrity/honesty.


Interpersonal Skills


  • Participates as a member of the Team
  • Teaches others
  • Serves Client / Customers
  • Exercises Leadership
  • Negotiates
  • Works with cultural diversity

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